At Definitive Wealth, we're committed to protecting your privacy. The information you provide on this website stays confidential and is used only to deliver the services you've requested and to keep in touch with you as needed. We need this information to process your request and to contact you with questions or updates about your enquiry and our services. Definitive Wealth doesn't sell or disclose your personal information to third parties. If you've agreed to join our email list, you may unsubscribe at any time by following the instructions at the bottom of our emails or by contacting us directly. By using Definitive Wealth's services, you're agreeing to the collection and use of your information in line with this Privacy Policy. We respect the privacy of everyone who visits this site, provides personal information through its interactive features, or emails us. This Privacy Policy explains what Definitive Wealth collects via this website and how it's used. It also outlines your options if you don't want your personal information collected or shared. This statement doesn't cover information collected through any other means.
WHAT PERSONAL INFORMATION WE COLLECT
The information we obtain from you is generally needed to provide the services or information you've requested, and to help us design new services for your future use. This information is provided directly by you in response to our request. Depending on the services you request, we may ask for your name, postal address, postcode, telephone number, email address, and details of the services you received or asked for. Submitting such information online will be treated as your consent to Definitive Wealth's use of that information in accordance with this Privacy Policy.
HOW WE USE THE INFORMATION
We may use the information we hold about you to:
- Provide the services or information you've requested.
- Personalize your experience on this website.
- Deliver customer support.
- Improve our website and services.
- Enforce Definitive Wealth's agreements and policies.
- Resolve disputes.
- Enhance our marketing and promotional activities.
- Develop new services for your future use.
We may also notify you about new services, offers, or news related to Definitive Wealth. From time to time, we may contact you on behalf of selected business partners regarding an offer that may interest you. In such cases, your personal details (name, address, telephone number, email) will not be shared with the third party.
WHEN WE SHARE INFORMATION
Definitive Wealth shares information within our organization to help us better understand customer needs and to improve our products and services. We do not sell, rent, or lease our customer lists to unaffiliated third parties for marketing purposes without your consent. From time to time, Definitive Wealth may engage third-party companies to provide services on our behalf, such as handling mailings, providing customer support, processing transactions, or conducting statistical analysis. These companies are contractually required to keep your information confidential and are prohibited from using it for any other purpose.
Definitive Wealth may access or disclose your personal information when required by law, or when we in good faith believe it's necessary to:
- comply with legal obligations or proceedings;
- protect and defend the rights or property of Definitive Wealth;
- act in urgent circumstances to protect the personal safety of service users or the public;
- respond to legal requests; or
- in connection with the sale of substantially all of our assets to which this website relates.
While we take reasonable steps to safeguard your information, we can't guarantee that communications with us will never be disclosed in ways not outlined in this Privacy Policy.
OTHER INFORMATION WE COLLECT
Some information is automatically collected as you browse our site. Our web server may collect details such as:
- The domain name of your internet service provider.
- Your IP address.
- The average time spent on our site.
- Pages viewed, search queries, access times, and other statistics.
We also use cookies. A cookie is a small data file stored on your device when you visit a website. Cookies allow us to recognize returning visitors, track activity, and improve the user experience. For added security, cookie data is encrypted.
You can set your browser to warn you before accepting cookies or to refuse them altogether. You don't need cookies enabled to visit our website.
YOUR CHOICES
We don't collect personally identifiable information without your knowledge. All information is collected directly from you. You're not required to provide it, but without it you may not be able to participate in some website features.
For example, if you provide your email address to receive newsletters, updates, or promotions, we'll add it to our marketing database. Definitive Wealth will only send emails to people who have requested them. Each email includes an unsubscribe option, and you can unsubscribe by emailing
TRANSFERS OF INFORMATION
Definitive Wealth operates from its headquarters in Oxfordshire, United Kingdom, with subsidiaries and servers located in various countries. As such, personal information may be transferred internationally. By providing us with your information, you consent to such transfers.
ACCESS AND REVIEW
If you wish to review, update, or delete personal information we have collected via this website, please contact us at
CHILDREN AND PRIVACY
Definitive Wealth does not knowingly collect information from, or about, individuals under the age of 18.
SECURITY
Definitive Wealth maintains its databases and systems in line with industry standards to protect personal and commercial information. However, please be aware that no online transmission or storage system is completely secure, and absolute security cannot be guaranteed.
CHANGES TO POLICY
If we update our Privacy Policy, changes will be posted on this page in advance of taking effect. If we make material changes to how we use your information, you'll be notified and given the choice of whether to allow this different use.
CONTACTING US
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Definitive Wealth Limited
The Oakley
Kidderminster Road
Droitwich
WR9 9AY
Email:
EFFECTIVE DATE
This Privacy Policy is effective from 1st August 2025.